June 23rd, 2011

Facebook Promotion Guidelines Update

Facebook Promotion Guidelines Updated 5/11/11:

It’s that time of year again, Facebook has updated their Promotion Guidelines.

Here are the key take away right from the horse’s mouth:

1. Promotions on Face book must be administered within Apps on Facebook.com, either on a Canvas Page or an app on a Page Tab.

2. Promotions on Facebook must include the following:
a. A complete release of Facebook by each entrant or participant.
b. Acknowledgment that the promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook.
c. Disclosure that the participant is providing information to the applicable Sponsor and not to Facebook.

3. You must not use Facebook features or functionality as a promotion’s registration or entry mechanism.  For example, the act of liking a Page or checking in to a Place cannot automatically register or enter a promotion participant.

4. You must not condition registration or entry upon the user taking any action using any Facebook features or functionality other than liking a Page, checking in to a Place, or connecting to your app.  For example, you must not condition registration or entry upon the user liking a Wall post, or commenting or uploading a photo on a Wall. You can have an app as designated in 1 above and ask potential entrants to like your page prior to entering.

5. You must not use Facebook features or functionality, such as the Like button, as a voting mechanism for a promotion.

6. You must not notify winners through Facebook, such as through Facebook messages, chat, or posts on profiles or Pages.

7. You may not use Facebook’s name, trademarks, trade names, copyrights, or any other intellectual property in connection with a promotion or mention Facebook in the rules or materials relating to the promotion, except as needed to fulfill your obligations under Section 2.

For all the details visit: http://www.facebook.com/promotions_guidelines.php

June 1st, 2011

Facebook Deals…just brilliant!

How many times have you seen a discount or great deal and thought to yourself “I could have used that 2 days ago”? Well now you can uncover discounts, free offers, and savings in the moment…where you are….when you actually need them. Simply open Facebook on your mobile phone, select NEWS FEED or PLACES and tap CHECK IN. Look for the yellow or green deals ticket next to the nearby places and presto; deals and discounts are served up that mean something to you…in the moment…when you need them. Hey, you can also share the deals with friends (this is Facebook after all)…the more, the merrier.

April 19th, 2011

What’s the Catch?

pst_newsletter_image_04141The highlight of any Sweepstakes, Game, or Contest is the prizes offered. So when you notify a winner of their windfall you’d expect they’d be overjoyed – no? Half the time, yes. The other half, understandably, is suspicion before the joy, which it’s hard not to be in this day and age.

There are a few ways a consumer can validate the legitimacy of a promotion, and a few red flags to look for in a scam.

What to do:

1. Who’s calling you? Either the Sponsor will be contacting you directly, or their promotion administration agency. In either case, they should be providing you with a direct contact name/number for questions. Call it back, look it up online, or whatever other means to make sure they’re calling you from a ‘real’ location.

2. If you’re being contacted from a promotion administration agency, check out their website. Most have a list of past projects and current clients – review the list as a way to help validate the relationship between the agency and the Sponsor and the promotion you’ve won.

3. Check out the promotion that you’ve won. Do you remember entering? Oftentimes, consumers who have won via an automatic purchase-based promotion may or not be aware the campaign is going on since the entry mechanism is so passive. More often than not now, the promotion is advertised online so you can visit the microsite directly to review the details. If not, ask to see a copy of the Official Rules. Even when consumers enter promotions directly by filling out an entry form or by playing a game, they may forget entering – the Sponsor/agency contact should be able to walk you through the program details to help jog your memory so you’re making a well-informed decision before accepting a prize.


What not to do:

1. A legitimate promotion will never require you to pay to receive a prize. You also will never be asked to provide your credit card or other account information. Throw up the red flag if you are being pressured for this information.

2. Keep in mind that in compliance with Federal law, Sponsors are legally required to file a 1099-MISC tax form for all winners receiving prize(s) valued over $600 (winners will be required to pay taxes to the government in the year the prize is awarded). With this, winners will be required to provide their Social Security number on their Affidavit of Eligibility & Release, so it is key to make sure you’re comfortable your information is going to a secure, legitimate source before replying.

3. As a Sponsor, making sure your general Customer Service Representatives are apprised of your current promotions is key to making the winner validation process as smooth as possible. It is alarming when a consumer calls to validate a program and the 800# representative is unaware of the program. If they cannot validate the programs directly, make sure there is a process in place for agents to redirect such calls to the main marketing/promotions department to handle directly.

April 19th, 2011

Florida is Enforcing

Beware, Florida is enforcing the Florida Game Promotions Statue s. 849.094 (2) (e), F.S to the tune of $1,000 for the first violation. The statue states that it is unlawful for any operator to require an entry fee, payment, or proof of purchase as a condition of entering a promotion. With that said, Sponsors can no longer open Promotions to customers (even customers prior the start date of the promotion) with a paid service only; such as cable subscriptions, mobile plans, etc. You can run this type of promotion as long as the non-customers (general public) can also enter.

April 19th, 2011

How do the taxes work?

One question we are frequently asked by winners is in regard to taxes….they would love to accept a prize, but are unsure of the tax obligations. So here is the skinny on how it all works. If you win a prize that has a retail value of $600 or more, you will be issued a 1099-MISC Tax Form in the following calendar year that will reflect the retail value of the prize. The 1099-MISC Tax Form is a form used to report to the IRS income as the result of a prize won. It is also used to report rent, royalties and a variety of other types of income. The amount of taxes each individual winner will be required to pay to the IRS really depends on their household income, deductions, etc. So it is always best to consult your tax advisor when determing if a prize is financially reasonable for any winner to accept.

April 19th, 2011

To “Like”…or not to “Like”

No surprise to most of us, Facebook has become an IDEAL marketing tool for brand marketers. We have been reading several articles recently in regards to the most effective social media marketing. What is the best way for brands to reach consumers using Social Media? The average Facebook user clicks the Like Button 9 times, writes 25 comments, becomes a fan of 2 pages and is a member of 12 groups per month. Not to mention spends 55 minutes on Facebook a day (according to Anatomy of a Facebook Post). This allows many opportunities for consumer engagement!

It is said that an image-attached post is the most effective post type on Facebook, which until recently was the “Share” method. The Like button will now be taking over the functionality of the Share button. Previously, when deciding to “like” something on Facebook, a small link to that specific page or story would appear on the user’s profile, often getting lost among all other wall postings and news feeds. Now, when users “like” a page, a detailed story with a thumbnail photo will be published to their page, similar to what the Share Button did before but without the ability to edit or personalize what is put on to your wall.

This can be a very good thing for marketers! When a user “likes” your site, an automatic story and thumbnail will be posted to their wall more prominently then the small link that was posted before the switch. With the amount that users are currently using the Like button on a day-to-day basis, we believe this will increase page traffic along with awareness of sites or PROMOTIONS!

However, at the same time, this can be annoying to other Facebook users. Are you one of the many Facebook users who has a habit of “liking’ a lot of things? Things that we were “liking” in the past so nonchalantly are now more notably seen on our pages, making us think twice before “liking” something moving forward.

The question is…if you are to now “share” something every time you “like” it, will you “like” as many things as before? Consumers may start to think twice before they “like this or that!”

January 20th, 2011

The New Language of Marketing

So I am walking down a street in New York City and I see a billboard advertising an Anonoblog offering up a URL to visit.  Not sure if it was a Splog, I went ahead and sent my tip to the SMS address provided. Turned out to be the EFF looking for ways to protect my best interest in the digital world.

WHAAAAAAAAAAAAAAAAAAAAAAT DID I JUST SAY??????????????? Continue Reading…

December 10th, 2010

Official Rules. Deception or Disclosure?

Is doing what you say brilliant? These days, doing what you say is the exception to the rule, so in that case…yes.  It amazes us how people, companies, brands, vendors, agencies, friends, neighbors, and even family fall short on doing what they promise.

Billy Joel (yeah, the Piano Man Billy Joel) was once asked how he can explain his incredible talents and achievement.  His answer was remarkable when he replied “I consider myself competent in an incompetent world”.  How is that for modesty?  Our clients are often astonished when we send over our deliverable based on the time frame we committed to.  Our suppliers are shocked when we pay our bills in 30 days as we committed to.  Pretty amazing huh, just for doing what we said.
Continue Reading…

October 13th, 2010

Social Gifting for Profits

The stats are staggering: According to techcrunch.com, in November and December of 2009, $30 million was spent on virtual gifts – in the U.S. alone. On top of standard virtual gifting, the popularity of addictive games on Facebook such as Farmville, Fishville, to name a few ‘villes, has propelled the spend. Such e-gifts have become a great way for marketers to join in the game and build brand engagement with their own custom gifts.

Continue Reading…

October 13th, 2010

Hot vs. Not: Facebook vs. MySpace

Anyone who’s online (which today seems to be everyone) is aware that Facebook is a leader in the social media platform war. In its infancy, it was restricted only to students of Harvard College, later opening its e-doors to large universities and all students with a college email address (i.e. .edu, etc). At the time that Facebook expanded to the general population, MySpace was the major player in the social media space, particularly among the teen population.

According to techcrunch.com, today Facebook is nearly twice the size of MySpace worldwide, with 100 million more worldwide users as of January 2009 (and growing!). So what is driving the change?

Continue Reading…